Call us now on: 0330 160 7700
Booking Hotline
Mon - Fri | 9am - 6pm |
Sat | 9am - 4pm |
Sun | 10am - 3pm |
Customer Services
Mon - Fri | 9am - 4:30pm |
Sat | 9am - 3pm |
Sun | 10am - 3pm |
The wellbeing of our customers and staff remains our number one priority, and we continue to work very closely with our suppliers and partners around the world to ensure that our holidays operate to the highest levels of safety standards. We've created a series of measures to ensure that all our tours both meet and exceed the new required safety standards, with no detraction from your enjoyment. You can read more about this on our customer wellbeing page.
If we're unable to operate a tour, you'll be entitled to change your holiday with no amendment fee or to cancel and receive a full refund within 14 days.
Because of the importance of travel insurance, it is a condition of booking on all our foreign holidays that you're covered by an insurance policy. Insurance can be obtained via our recommended partner Holiday Extras whose policies are underwritten by ERGO TIS on behalf of Great Lakes Insurance SE (GLISE). Alternatively, please ensure you have the appropriate cover with your own preferred choice of insurance company.
For more information please contact Holiday Extras on 0800 458 9216 quoting V7812
View Pre Existing Medical Travel Insurance
With Holiday Extras their policy provides additional cover to protect against elements of your trip that have the potential to be disrupted by the Covid-19 pandemic, at no extra cost to your original insurance, including:
Cover if you have to cancel your trip for the following reasons:
Cover if you have to cut your trip short for the following reasons:
Terms and conditions will apply – for more information please contact Holiday Extras on 0800 458 9216 quoting V7812
Our recommended insurance provider – Holiday Extras
Travel insurance can play an essential part in ensuring you are able to enjoy every moment of your time on holiday, without worrying what might happen should bad luck befall you. Hence, we insist that everyone travelling abroad with Newmarket Holidays has travel insurance. Insurance can be obtained via our recommended partner Holiday Extras whose policies are underwritten by ERGO TIS on behalf of Great Lakes Insurance SE (GLISE). Alternatively please ensure you have the appropriate cover with your own preferred choice of insurance company.
Holiday Extras policy provides cover on holidays up to £5,000 per person. For holidays above this value Holiday Extras provides Direct Ultimate cover.
Policy - main features and limits
Extra Cover will need to be requested for Ocean Cruise insurance and holidays in excess of £5,000 per person in value. Please check with the provider for significant health exclusions, extra options and other policies available.
For more information please contact Holiday Extras on 0800 458 9216 quoting V7812
Call us now on |
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0330 160 7700 |
Booking Hotline | |
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Mon - Fri | 9am - 6pm |
Sat | 9am - 4pm |
Sun | 10am - 3pm |
Customer Services | |
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Mon - Fri | 9am - 4:30pm |
Sat | 9am - 3pm |
Sun | 10am - 3pm |